April 2014
Dear Valued
Customer,
In
cooperation with the U.S. Consumer Product Safety Commission, Altria Group
Distribution Company ("AGDC") is conducting a voluntary recall of the 3-in-1
Flashlight, Compass and Match Holder, pictured below, which was distributed
through the Marlboro Country Uncovered Promotion. Matches inside the
match holder can ignite when in contact with the striker pad
beneath the compass cap, posing burn and injury hazards to consumers.
If you are in
possession of the 3-in-1 Flashlight, please immediately stop using it. If you
received the 3-in-1 Flashlight in connection with the Marlboro Country
Uncovered Promotion, we will be sending you a formal notification in the mail
with instructions on how to return the compass cap and participate in this
voluntary recall program. After we receive the compass cap, we will send you
another premium item of equal or greater value in return.
If you received the
3-in-1 Flashlight in any other way, please call us at 888-597-5387 and we can
arrange for a return kit with instructions to be sent to you. After we receive
the compass cap, we will send you another premium item of equal or greater value
in return.
In
the interim, you should stop using the 3-in-1 Flashlight immediately, and
follow these instructions:
- Hold the flashlight
so the compass is at the top.
- Remove the compass
cap.
- Remove and safely dispose
of or store the matches.
- Hold on to the
compass cap until you receive the notification with the return kit
instructions and keep out of reach of children.
After we
receive the compass cap back, we will send you another premium item of equal or greater value.
Please note
that under federal law it is illegal to sell, offer for sale or distribute in
commerce a consumer product that has been recalled in cooperation with the CPSC
after CPSC has announced the recall publicly or if the seller/distributor knows
or should know of the recall.
If you gave
away the 3-in-1 Flashlight, please provide the recipient the toll-free number
below.
If you have
any questions about the recall, call us at 888-597-5387.
We apologize
for any inconvenience.